Consent Agreement

SMS Consent Agreement

Effective Date: February 10, 2026


SMS/Text Message Consent Agreement

Emerald Healthcare Services, Inc.


1. Introduction

Emerald Healthcare Services, Inc. (“Emerald Healthcare,” “we,” “our,” or “us”) provides homecare services and operates a Certified Nursing Assistant (CNA) School. By providing your mobile phone number and opting in, you agree to receive text messages from Emerald Healthcare Services, Inc. as described below.




2. Opt-In Consent

By submitting your phone number through our website, forms, enrollment applications, or other communication channels, you expressly consent to receive SMS and/or MMS text messages from Emerald Healthcare Services, Inc., including messages sent using an automated telephone dialing system.


Your consent is not a condition of purchase or enrollment.




3. Purpose of Messages

Text messages may include, but are not limited to:


    • Appointment reminders and schedule updates
    • Homecare service coordination and caregiver communications
    • CNA School enrollment information, class schedules, and program updates
    • Billing, payment reminders, and account notifications
    • Important service announcements
    • Customer service and support responses



4. Message Frequency

Message frequency may vary depending on your interaction with our services and programs.




5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Emerald Healthcare Services, Inc. is not responsible for any charges incurred from receiving messages.



6. Opt-Out Instructions

You may opt out at any time.

  • Reply STOP to any message to unsubscribe
  • Reply HELP for assistance

After opting out, you will no longer receive SMS messages from us unless you re-opt in.


7. Supported Carriers

Text messaging services are supported by most major U.S. carriers. Carrier availability is not guaranteed.



8. Privacy & Data Use

Your privacy is important to us.

  • We do not sell or share your mobile number with third parties for marketing purposes.
  • Your information is used only to provide services related to Emerald Healthcare Services, Inc.
  • For more details, please review our Privacy Policy



9. Terms of Service

By opting in, you acknowledge that you have read and agree to this consent agreement and our Terms of Service



10. Contact Information


Emerald Healthcare Services Inc.

Website: https://www.emeraldhealthcareinc.com

Email: management@emeraldhealthcareinc.com

Phone: (770) 559-9940




Frequently Asked Questions

Everything You Need to Know

Service Coverage Area

Barrow

Clayton

Clarke

Cobb

Dawson

Dekalb

Douglas

Fayette

Floyd

Forsyth

Fulton

Gwinnett

Hall

Henry

Jackson

Jasper

Lumpkin

Newton

Oconee

Walton

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1. What methods of payment do you accept?

We accept private paid clients and long-term health insurances. We also accept members under Medicaid waiver; Community Care Services Program (CCSP), and Service Options Using Resources in a Community Environment (SOURCE).

2. Do you accept young (children) clients?

We currently do not accept anyone under the age of 18.

3. Are your caregivers licensed and trained?

Yes, all our caregivers are thoroughly vetted, licensed, and professionally trained. We maintain high standards for our care team, ensuring they have the necessary qualifications, experience, and compassionate approach to provide exceptional care services.

4. Do you have male caregivers?

Yes, we have both males and female caregivers.

5. Do you offer transportation services to clients?

Yes, we provide transportation to doctor’s appointments and grocery shopping within 10 miles from patients’ residence.

6. How much is tuition for the CNA school?

Call for more information.

CONTACT US

Connect With Emerald Healthcare

Phone Number

+1 (770) 559-9940

Email Address

management@emeraldhealthcareinc.com

Mailing Address

2386 Clower Street, Suite C-101 Snellville, GA 30078


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