Our Terms & Conditions

Terms and Conditions

Effective Date: January 13, 2026

Terms and Conditions


Welcome to Emerald Healthcare Services Inc. By accessing our website, enrolling in our CNA school, receiving home care services, or communicating with us electronically, you agree to the following Terms & Conditions.


1. Services Provided:


Emerald Healthcare Services Inc. provides:


     - Non-medical private home care services
     - Certified Nursing Assistant (CNA) education and training
     - Employment placement assistance (where applicable)


2. User Responsibilities


You agree to:


     - Provide accurate and truthful information
     - Use our services only for lawful purposes
     - Comply with all applicable local, state, and federal laws
     - Not misuse our communication systems for spam, harassment, or fraud


3. SMS & Electronic Communications


By submitting your phone number, you consent to receive SMS messages related to:


     - Appointments
     - Enrollment
     - Class schedules
     - Billing
     - Service updates
     - Promotional offers (with consent)

You may opt out at any time by replying STOP.



4. Prohibited Activities


You may not:


     - Use our services for illegal or abusive purposes
     - Attempt to interfere with our systems
     - Send unauthorized or misleading communications
     - Violate healthcare or education regulations



5. Payments & Refunds


Payment terms for CNA courses and services are disclosed separately during enrollment. Refund policies are governed by enrollment agreements and applicable state regulations.



6. Intellectual Property


All website content, logos, course materials, and branding are the property of Emerald Healthcare Inc. and may not be reproduced without written permission.



7. Limitation of Liability


To the fullest extent permitted by law, Emerald Healthcare Inc. is not liable for indirect, incidental, or consequential damages arising from the use of our services or communications.



8. Termination


We reserve the right to suspend or terminate access to services for violations of these Terms or applicable laws.



9. Governing Law


These Terms are governed by the laws of the state in which Emerald Healthcare Inc. operates.



10. Changes to These Terms


We may update these Terms at any time. Continued use of our services constitutes acceptance of any changes.



11. Contact Information


Emerald Healthcare Services Inc.

Website: https://www.emeraldhealthcareinc.com

Email: management@emeraldhealthcareinc.com

Phone: (770) 559-9940




Frequently Asked Questions

Everything You Need to Know

Service Coverage Area

Barrow

Clayton

Clarke

Cobb

Dawson

Dekalb

Douglas

Fayette

Floyd

Forsyth

Fulton

Gwinnett

Hall

Henry

Jackson

Jasper

Lumpkin

Newton

Oconee

Walton

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1. What methods of payment do you accept?

We accept private paid clients and long-term health insurances. We also accept members under Medicaid waiver; Community Care Services Program (CCSP), and Service Options Using Resources in a Community Environment (SOURCE).

2. Do you accept young (children) clients?

We currently do not accept anyone under the age of 18.

3. Are your caregivers licensed and trained?

Yes, all our caregivers are thoroughly vetted, licensed, and professionally trained. We maintain high standards for our care team, ensuring they have the necessary qualifications, experience, and compassionate approach to provide exceptional care services.

4. Do you have male caregivers?

Yes, we have both males and female caregivers.

5. Do you offer transportation services to clients?

Yes, we provide transportation to doctor’s appointments and grocery shopping within 10 miles from patients’ residence.

6. How much is tuition for the CNA school?

Call for more information.

CONTACT US

Connect With Emerald Healthcare

Phone Number

+1 (770) 559-9940

Email Address

management@emeraldhealthcareinc.com

Mailing Address

2386 Clower Street, Suite C-101 Snellville, GA 30078


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